Handle order exception

POST/v1/orders/{orderId}/exceptions/{exceptionId}/actions

Acknowledge, retry, contact, or resolve an order exception in the credential's Test/Live mode. assign_to_me requires a signed-in dashboard user; API keys receive 400 and may use acknowledge instead. Actor headers do not create a dashboard assignee.

Practices API key authenticationVersion 2026-09-28

Request example

Replace example values with your Test data. Check the field rules below before you send a request.

{
  "action": "acknowledge",
  "note": "<string>"
}

curl -X POST 'https://api.affinityrx.com/v1/orders/{orderId}/exceptions/{exceptionId}/actions' \
  -H "Authorization: Bearer $AFFINITY_API_KEY" \
  -H 'Affinity-Version: 2026-09-28' \
  -H 'Idempotency-Key: <Idempotency-Key>' \
  -H 'Content-Type: application/json' \
  --data @request.json

Response example

These examples show the body structure. Values can differ. Select a status code to see its response.

{
  "action": "<string>",
  "exceptionId": "fex_01j2y8m6jcc9tt24af5pw9x1bc",
  "status": "open"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 400,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 401,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 403,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 404,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 409,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 422,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

{
  "code": "<string>",
  "data": "<string>",
  "detail": "<string>",
  "instance": "<string>",
  "requestId": "<string>",
  "status": 429,
  "title": "<string>",
  "traceId": "<string>",
  "type": "<string>"
}

Implementation specification

Use these field types and limits to build your integration. Download the OpenAPI document for the complete contract.

Path parameters

exceptionIdstringrequired

Pattern: ^fex_[0-7][0-9a-hjkmnp-tv-z]{25}$

orderIdstringrequired

Pattern: ^ord_[0-7][0-9a-hjkmnp-tv-z]{25}$

Headers

Affinity-Versionstring

Selects the HTTP API contract for this request only. When omitted, API-key requests use their service account’s stored version. Does not change the stored default.

Pin requests to 2026-09-28.

Idempotency-Keystringrequired

Affinity-Actor-Idstring

Required for user actors and optional for system actors. Omit both actor headers to use the authenticated service account as a system actor.

Affinity-Actor-Typestring

Use user when a person initiated the action and system for autonomous work. Omit both actor headers to default to system.

Request body specification application/json

actionstringrequired

Allowed: "acknowledge", "assign_to_me", "contact_pharmacy", "record_outcome", "resolve", "retry"

notestring | null

Show note fields

Any of · 1: string

string

Any of · 2: null

null

Response specifications

200Successful response

application/json

actionstringrequired

exceptionIdstringrequired

Pattern: ^fex_[0-7][0-9a-hjkmnp-tv-z]{25}$

statusstringrequired

Allowed: "open", "acknowledged", "resolved"

400HTTP 400

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

401Unauthorized

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

403Forbidden

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

404Not found

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

409Conflict

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

422Validation error

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri

429Too many requests

application/json

codestringrequired

dataobject

detailstringrequired

instancestringrequired

requestIdstringrequired

statusintegerrequired

Minimum: 400

Maximum: 599

titlestringrequired

traceIdstring

typestringrequired

Format: uri